Frequently Asked Questions (FAQ)
1. What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
2. What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
-To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
-To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. You may unsubscribe anytime.
3. How do we protect your information?
We implement security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
4. Do we disclose your information to outside parties?
No. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential.
5. Your Consent
If the content of your order is incorrect, or if it arrives damaged, you are eligible for a full refund of the purchase price, including any original shipping costs. In the case of a return made for reasons other than a damaged or incorrect delivery, the purchaser bears only the total shipping costs but gets a full refund of the purchase price. To receive a refund, please return your item/s to us within 14 days of the delivery date and in the same condition you received it. If you wish to return an item or have any other questions regarding your order, please contact:
IAPETUS reserves the right to make changes to the IAPETUS Websites, our policies, and these Terms at any time. Any changes to the Terms will be reflected on the IAPETUS Websites.
The online store is available for non-commercial and domestic use only. IAPETUS reserves the right to refuse orders from businesses, or those that we consider are for commercial or other non-domestic concerns.
Yes, we take submissions for book projects. Due to the nature of project development, editing, design and marketing it can take a bit of time to get a final product in the hands of our readers, so patience is the key to success. To submit go here.